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  • Erratum
  • Open Access

Erratum to: Customer service quality and benchmarking in public transport contracts

International Journal of Quality Innovation20151:7

  • Published:

The original article was published in International Journal of Quality Innovation 2015 1:4

The original version of this article [1] unfortunately contained a mistake. The citation of the article was incorrect in the PDF version of this article. The correct citation number is 4. The citation has now been corrected in the original article.



Open Access This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (, which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made.

Authors’ Affiliations

Institute of Transport and Logistics Studies (ITLS), The University of Sydney Business School, The University of Sydney, Sydney, 2006, , NSW, Australia


  1. Hensher DA (2015) Customer service quality and benchmarking in public transport contracts. Int J Qual Innov 1(1):4View ArticleGoogle Scholar


© Hensher. 2015