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Erratum to: Customer service quality and benchmarking in public transport contracts

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The original article was published in International Journal of Quality Innovation 2015 1:4

The original version of this article [1] unfortunately contained a mistake. The citation of the article was incorrect in the PDF version of this article. The correct citation number is 4. The citation has now been corrected in the original article.


  1. 1.

    Hensher DA (2015) Customer service quality and benchmarking in public transport contracts. Int J Qual Innov 1(1):4

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Correspondence to David A. Hensher.

Additional information

The online version of the original article can be found under doi:10.1186/s40887-015-0003-9.

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Open Access This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (, which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made.

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