Articles

View all articles

View all articles

Aims and scope

Editorial Mission: To publish state-of-the-art studies in the new frontier of quality innovation through collaboration, open innovation, co-creation, and knowledge sharing within and across organizational boundaries.

Quality management has always been a major managerial concern of every organization. Product quality used to be a critical customer value necessary for competitive advantage. However, it has since become a necessary condition for market entry but not a sufficient factor for market leadership. In today’s competitive, networked, and complex global market environment, product quality must be converged with service quality which provides new customer values such as experience, excitement, fun, learning, sense of safety and/or beauty, etc. Thus, quality innovation is a new frontier of quality management for competitive advantage. Currently, there is no outlet of research that focuses on quality innovation for customer value creation. There is a parallel development that organizations strive to gain a competitive edge through service-focused innovation using tacit knowledge based convergence platform (e.g., Apple and Samsung Electronics). Such innovative approaches will be reported in the journal.

Criteria for Evaluating Papers: These will be the same as for any quality journal – clearly developed research questions, sound theoretical footing for the justification of the study, sound methodologies used (sample and data collection, statistical and/or qualitative methods), fluid writing, clear description of implications and significance of the study, contributions to the existing literature, limitations and future research needs, well organized tables and figures, etc.

Society affiliation

International Journal of Quality Innovation is affiliated to Korean Society for Quality Management.

Advertisement

Advertisement