Table 2 Customer waiting time
From: Research on using Six Sigma management to improve bank customer satisfaction
Time periods | Data sample | ||||
|---|---|---|---|---|---|
9:00–11:00 | 0 | 3 | 5 | 10 | 8 |
11:00–12:00 | 13 | 27 | 32 | 26 | 24 |
12:00–14:00 | 6 | 9 | 4 | 7 | 2 |
14:00–17:00 | 5 | 7 | 15 | 11 | 15 |
From: Research on using Six Sigma management to improve bank customer satisfaction
Time periods | Data sample | ||||
|---|---|---|---|---|---|
9:00–11:00 | 0 | 3 | 5 | 10 | 8 |
11:00–12:00 | 13 | 27 | 32 | 26 | 24 |
12:00–14:00 | 6 | 9 | 4 | 7 | 2 |
14:00–17:00 | 5 | 7 | 15 | 11 | 15 |