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Table 6 Results of significance test for paths of the model

From: Medical tourism: focusing on patients’ prior, current, and post experience

Path

Path coefficient

S.E.

t value

p value

Hypothesis test

Reputation ➙

Costs

.030

.065

.518

.604

Not supported H1-1

H1: Patients’ experience on their current experience

Reputation ➙

Care quality

.112

.080

2.176

.030*

Supported H1-2

Reputation ➙

Supporting system and/or information

.094

.110

.977

.329

Not supported H1-3

Searching information ➙

Costs

.519

.107

4.849

.000***

Supported H1-4

Searching information ➙

Care quality

.796

.151

7.188

.000***

Supported H1-5

Searching information ➙

Supporting system and/or information

.297

.147

2.035

.042*

Supported H1-6

Communication ➙

Costs

.377

.080

3.998

.000***

Supported H1-7

Communication ➙

Care quality

.108

.089

1.418

.156

Not supported H1-8

Communication ➙

Supporting system and/or information

.259

.124

1.794

.073

Not supported H1-9

Costs ➙

Relationship building

.147

.117

2.153

.031*

Supported H2-1

H2: Patients’ current experience on post-experience

Costs ➙

Recommendation

.423

.167

6.961

.000***

Supported H2-2

Costs ➙

Feedback

.372

.152

3.327

.000***

Supported H2-3

Care quality ➙

Relationship building

.800

.099

10.113

.000***

Supported H2-4

Care quality ➙

Recommendation

.732

.108

6.750

.000***

Supported H2-5

Care quality ➙

Feedback

.545

.114

4.727

.000***

Supported H2-6

Supporting system and/or information ➙

Relationship building

.589

.130

4.826

.000***

Supported H2-7

Supporting system and/or information ➙

Recommendation

.165

.102

2.158

.031*

Supported H2-8

Supporting system and/or information ➙

Feedback

.036

.075

.809

.419

Not supported H2-9

  1. * p < .05, ** p < .01, *** p < .001