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Table 3 Results of reliability, CFA, and PCA

From: Medical tourism: focusing on patients’ prior, current, and post experience

Factors

Constructs

Variables

CFA

PCA

Cronbach’s alphas

Standardized loading

t value

Eigen value

Percent of variance explained

Factor loadings

Prior experience (PREP)

Reputation

RE1

.747

10.189

1.061

8.844

.877

.833

RE2

.875

11.747

.896

RE3

.770

.826

Searching information

SI1

.762

9.239

5.107

42.557

.858

.892

SI2

.911

10.656

.841

SI3

.899

10.554

.807

SI4

.734

8.953

.744

SI5

.657

.644

Communication

CO1

.515

6.765

2.341

19.509

.567

.811

CO2

.847

11.650

.766

CO3

.820

11.021

.826

CO4

.751

.823

Current experience (CUEP)

Costs

CT1

.902

10.588

5.495

45.794

.831

.878

CT2

.773

9.373

.805

CT3

.883

10.432

.850

CT4

.664

.756

Care quality

CQ1

.695

9.930

1.988

16.563

.854

.895

CQ2

.807

11.961

.874

CQ3

.810

12.044

.706

CQ4

.818

12.190

.764

CQ5

.787

.566

Supporting system and/or information

SU1

.685

7.233

1.136

9.468

.804

.736

SU2

.756

6.988

.839

SU3

.653

.780

Post-experience (POEP)

Relationship building

RB1

.838

18.872

3.823

38.233

.870

.945

RB2

.892

23.037

.916

RB3

.926

26.825

.936

RB4

.966

.957

Recommendation

RC1

.843

7.369

1.981

20.673

.883

.767

RC2

.798

7.336

.855

RC3

.571

.745

Feedback

FB1

.869

11.859

2.067

19.805

.878

.855

FB2

.818

11.224

.897

FB3

.760

.844