TY - BOOK AU - Rogers, E. M. PY - 2005 DA - 2005// TI - Diffusion of innovations PB - Free Press CY - New York ID - Rogers2005 ER - TY - JOUR AU - Donabedian, A. PY - 1988 DA - 1988// TI - The quality of care. How can it be assessed? JO - JAMA VL - 260 UR - https://doi.org/10.1001/jama.1988.03410120089033 DO - 10.1001/jama.1988.03410120089033 ID - Donabedian1988 ER - TY - STD TI - Ayanian A, Markel H (2016) Donabedian’s lasting framework for health care quality. N Engl J Med 2016; 375:205–207. DOI: https://doi.org/10.1056/NEJMp1605101 ID - ref3 ER - TY - CHAP AU - Grol, R. AU - Wensing, M. ED - Grol, R. ED - Wensing, M. ED - Eccles, M. ED - Davis, D. PY - 2013 DA - 2013// TI - Implementation of change in healthcare: a complex problem BT - Improving patient care: the implementation of change in health care PB - Wiley-Blackwell CY - London UR - https://doi.org/10.1002/9781118525975 DO - 10.1002/9781118525975 ID - Grol2013 ER - TY - BOOK AU - Scott, W. R. PY - 2014 DA - 2014// TI - Institutions and organizations: ideas, interests and identities PB - Sage Publications CY - Thousand Oaks ID - Scott2014 ER - TY - BOOK AU - Lincoln, J. AU - Kalleberg, A. PY - 1990 DA - 1990// TI - Culture, control and commitment: a study of work organization and work attitudes in the United States and Japan PB - Cambridge University Press CY - Cambridge/New York ID - Lincoln1990 ER - TY - BOOK AU - Orru, M. AU - Biggart, N. AU - Hamilton, G. PY - 1997 DA - 1997// TI - The economic organization of East Asian capitalism PB - Sage CY - Thousand Oaks ID - Orru1997 ER - TY - BOOK AU - Scott, W. R. AU - Ruef, M. M. AU - Caronna, C. PY - 2000 DA - 2000// TI - Institutional change and health care organizations. From professional dominance to managed care PB - University of Chicago Press CY - Chicago ID - Scott2000 ER - TY - BOOK PY - 2001 DA - 2001// TI - Social identity processes in organizational contexts PB - Francis Group CY - New York ID - ref9 ER - TY - BOOK AU - Scott, W. R. AU - Davis, G. F. PY - 2006 DA - 2006// TI - Organizations and organizing: rational, natural and open system perspective PB - Pearson Prentice Hall CY - Englewood ID - Scott2006 ER - TY - BOOK AU - Capra, F. AU - Luisi, P. PY - 2014 DA - 2014// TI - The systems view of life, a unifying vision PB - Cambridge University Press CY - Cambridge UR - https://doi.org/10.1017/CBO9780511895555 DO - 10.1017/CBO9780511895555 ID - Capra2014 ER - TY - JOUR AU - Maier, N. R. F. PY - 1965 DA - 1965// TI - Differences and disagreement as factors in creative group problem solving JO - J Appl Behav Sci VL - 1 UR - https://doi.org/10.1177/002188636500100406 DO - 10.1177/002188636500100406 ID - Maier1965 ER - TY - JOUR AU - Scott, W. R. PY - 1987 DA - 1987// TI - The adolescence of institutional theory JO - Adm Sci Q VL - 32 UR - https://doi.org/10.2307/2392880 DO - 10.2307/2392880 ID - Scott1987 ER - TY - CHAP AU - Kline, S. J. AU - Rosenberg, N. ED - Landau, R. ED - Rosenberg, N. PY - 1986 DA - 1986// TI - An overview of innovation BT - The positive sum strategy: harnessing Technology for Economic Growth PB - National Academy Press CY - Washington, D.C. ID - Kline1986 ER - TY - STD TI - Schulingkamp RC, Latham JR (2015) Healthcare performance excellence: a comparison of Baldrige award recipients and competitors. QMJ 22(3):6–22 ID - ref15 ER - TY - JOUR AU - Griffith, J. R. PY - 2009 DA - 2009// TI - Finding the frontier of hospital management JO - J Healthc Manag VL - 54 UR - https://doi.org/10.1097/00115514-200901000-00011 DO - 10.1097/00115514-200901000-00011 ID - Griffith2009 ER - TY - STD TI - Lee D (2016) HEALTHQUAL: a multi-item scale for assessing healthcare service quality. Serv Bus. https://doi.org/10.1007/s11628-016-0317-2 ID - ref17 ER - TY - JOUR AU - Lee, D. AU - Kim, K. K. PY - 2017 DA - 2017// TI - Assessing healthcare service quality: a comparative study of patient treatment types JO - Int J Qual Innov VL - 3 UR - https://doi.org/10.1186/s40887-016-0010-5 DO - 10.1186/s40887-016-0010-5 ID - Lee2017 ER - TY - JOUR AU - Berwick, D. M. PY - 2003 DA - 2003// TI - Disseminating innovations in health care JO - JAMA VL - 289 UR - https://doi.org/10.1001/jama.289.15.1969 DO - 10.1001/jama.289.15.1969 ID - Berwick2003 ER - TY - BOOK AU - Greenhalgh, T. AU - Robert, G. AU - Bate, P. AU - Macfarlane, F. AU - Kyriakidou, O. PY - 2005 DA - 2005// TI - Diffusion of innovations in health service organizations, a systematic literature review PB - BMJ books CY - Oxford UR - https://doi.org/10.1002/9780470987407 DO - 10.1002/9780470987407 ID - Greenhalgh2005 ER - TY - CHAP AU - Grol, R. AU - Wensing, M. ED - Grol, R. ED - Wensing, M. ED - Eccles, M. ED - Davis, D. PY - 2013 DA - 2013// TI - Implementation of change in healthcare: a complex problem BT - Improving patient care: the implementation of change in health care PB - Wiley-Blackwell CY - London UR - https://doi.org/10.1002/9781118525975 DO - 10.1002/9781118525975 ID - Grol2013 ER - TY - BOOK PY - 2001 DA - 2001// TI - Crossing the quality chasm: a New Health System for the 21st Century. Committee on Quality of Health Care in America PB - National Academy Press CY - Washington DC ID - ref22 ER - TY - JOUR AU - Meissner, J. AU - Sprenger, M. PY - 2011 DA - 2011// TI - Mixing methods in innovation research: studying the process-culture-link in innovation management JO - Hist Soc Res VL - 36 ID - Meissner2011 ER - TY - JOUR AU - Länsisalmi, H. AU - Kivimäki, M. AU - Aalto, P. AU - Ruoranen, R. PY - 2006 DA - 2006// TI - Innovation in healthcare: a systematic review of recent research JO - Nurs Sci Q VL - 19 UR - https://doi.org/10.1177/0894318405284129 DO - 10.1177/0894318405284129 ID - Länsisalmi2006 ER - TY - STD TI - Gawande A (2012) Big Med, Restaurant chains have managed to combine quality control, cost control, and innovation. Can health care? The New Yorker, August 13, 2012 UR - https://www.newyorker.com/magazine/2012/08/13 ID - ref25 ER - TY - STD TI - Denning S (2012) How not to fix US health care: copy the cheesecake factory. Forbes August 13, 2012 ID - ref26 ER - TY - JOUR AU - Berwick, D. M. PY - 2016 DA - 2016// TI - Era 3 for Medicine and Health Care JO - JAMA VL - 315 UR - https://doi.org/10.1001/jama.2016.1509 DO - 10.1001/jama.2016.1509 ID - Berwick2016 ER - TY - STD TI - De Vries H. A, Tummers LG, Bekkers VJJM (2018). The diffusion and adoption of public sector innovations: a meta-synthesis of the literature. Perspectives on Public Management and Governance. Accepted version https://www.ris.uu.nl/ws/files/42298127/. Accessed 9 May 2018 UR - https://www.ris.uu.nl/ws/files/42298127/De_Vries_Tummers ID - ref28 ER - TY - BOOK PY - 2003 DA - 2003// TI - Diffusion of innovations PB - Free Press CY - New York ID - ref29 ER - TY - BOOK AU - Cummings, T. AU - Worley, C. G. PY - 2008 DA - 2008// TI - Organization development and change PB - South Western Cengage Learning CY - Mason ID - Cummings2008 ER - TY - CHAP AU - Bakken, T. AU - Hernes, T. AU - Wiik, E. ED - Magalhaes, R. ED - Sanchez, R. PY - 2009 DA - 2009// TI - An autopoetic understanding of “innovative organization” BT - Autopoiesis in organization theory and practice PB - Emerald Group Publishing Limited CY - Bingley ID - Bakken2009 ER - TY - BOOK AU - Kegan, R. AU - Lahey, L. PY - 2009 DA - 2009// TI - Immunity to change PB - Harvard Business Press CY - Boston ID - Kegan2009 ER - TY - JOUR AU - Reay, T. C. R. AU - Hinings, B. PY - 2009 DA - 2009// TI - Managing the rivalry of competing institutional logics JO - Organ Stud VL - 30 UR - https://doi.org/10.1177/0170840609104803 DO - 10.1177/0170840609104803 ID - Reay2009 ER - TY - JOUR AU - Provan, K. G. AU - Kenis, P. PY - 2007 DA - 2007// TI - Models of network governance: structure, management and effectiveness JO - J Public Adm Res Theory VL - 18 UR - https://doi.org/10.1093/jopart/mum015 DO - 10.1093/jopart/mum015 ID - Provan2007 ER - TY - JOUR AU - Kirkpatrick, L. AU - Bulliger, B. AU - Dent, M. AU - Lega, F. PY - 2012 DA - 2012// TI - The development of medical manager roles in European hospital systems: a framework for comparison JO - Int J Clin Pract VL - 66 UR - https://doi.org/10.1111/j.1742-1241.2011.02844.x DO - 10.1111/j.1742-1241.2011.02844.x ID - Kirkpatrick2012 ER - TY - JOUR AU - Degeling, P. J. AU - Maxwell, S. AU - Iedema, R. AU - Hunter, D. J. PY - 2004 DA - 2004// TI - Making clinical governance work JO - BMJ VL - 329 UR - https://doi.org/10.1136/bmj.329.7467.679 DO - 10.1136/bmj.329.7467.679 ID - Degeling2004 ER - TY - JOUR AU - Greenwood, R. AU - Raynard, M. AU - Kodeih, F. AU - Micelotta, E. AU - Lounsbury, M. PY - 2011 DA - 2011// TI - Institutional complexity and organizational responses JO - Acad Manag Ann VL - 5 UR - https://doi.org/10.5465/19416520.2011.590299 DO - 10.5465/19416520.2011.590299 ID - Greenwood2011 ER - TY - JOUR AU - Glouberman, S. AU - Mintzberg, H. PY - 2001 DA - 2001// TI - Managing the care of health and the cure of disease – part I: differentiation JO - Health Care Manag Rev VL - 26 UR - https://doi.org/10.1097/00004010-200101000-00006 DO - 10.1097/00004010-200101000-00006 ID - Glouberman2001 ER - TY - JOUR AU - Greenhalgh, T. AU - Stones, R. AU - Swinglehurst, D. PY - 2014 DA - 2014// TI - Choose and book: a sociological analysis of ‘resistance’ to an expert system JO - Soc Sci Med VL - 104 UR - https://doi.org/10.1016/j.socscimed.2013.12.014 DO - 10.1016/j.socscimed.2013.12.014 ID - Greenhalgh2014 ER - TY - BOOK AU - Kabat, G. C. PY - 2016 DA - 2016// TI - Getting risk right: understanding the science of elusive health risks. Ch 3 When risks go viral, biases and bandwagons PB - Columbia University Press CY - New York UR - https://doi.org/10.7312/kaba16646 DO - 10.7312/kaba16646 ID - Kabat2016 ER - TY - STD TI - Wolf P, Meissner J (2010) Methods for qualitative management research in the context of social systems thinking. Forum: Qualitative Social Research, 11 (3). http://www.qualitative-research.net/index.php/fqs/article/view/1548/3055. Accessed 9 May 2018 UR - http://www.qualitative-research.net/index.php/fqs/article/view/1548/3055 ID - ref41 ER - TY - BOOK AU - Luhmann, N. PY - 2000 DA - 2000// TI - Organisation und Entscheidung PB - Westdeutscher Verlag CY - Opladen/Wiesbaden UR - https://doi.org/10.1007/978-3-322-97093-0 DO - 10.1007/978-3-322-97093-0 ID - Luhmann2000 ER - TY - BOOK AU - Heritage, J. AU - Clayman, S. PY - 2012 DA - 2012// TI - Talk in action: interactions, identities and institution PB - Wiley-Blackwell CY - Hoboken ID - Heritage2012 ER - TY - STD TI - Goodwin C, Heritage J (1990) Conversation analysis. Annu Rev Anthropol 19(1):283–307 ID - ref44 ER - TY - BOOK AU - Seidl, D. PY - 2005 DA - 2005// TI - Organizational identity and self transformation: an autopoetic perspective PB - Adgate CY - Aldershot ID - Seidl2005 ER - TY - JOUR AU - Kneer, G. PY - 2001 DA - 2001// TI - Organization and society, on the unresolved relationship between organizational and function systems in Luhmann’s theory of social systems JO - Zeitschrift für Soziologie, Jg 30, Heft VL - 6 ID - Kneer2001 ER - TY - BOOK AU - Hernes, T. PY - 2008 DA - 2008// TI - Understanding organization as process. Theory for a Tangled World, chapter 5. Niklas Luhmann on Autopoiesis and Recursiveness in Social Systems PB - Routledge CY - London/New York ID - Hernes2008 ER - TY - CHAP AU - Jakobson, R. ED - Sebeok, T. PY - 1960 DA - 1960// TI - Linguistics and Poetics BT - Style in Language PB - M.I.T. Press CY - Cambridge ID - Jakobson1960 ER - TY - STD TI - van Dijk TA (1989) Structures of discourse and structures of power. In: Anderson JA (ed) Communication Yearbook 12. Routledge, New York/London, pp 18–59 ID - ref49 ER - TY - JOUR AU - Braun, J. PY - 2012 DA - 2012// TI - Selbstbestimmung und Fremdbestimmung. Über die Schwierigkeit autonomen Handelns in einer heteronom bestimmten Gesellschaft JO - Rechtstheorie VL - 43 UR - https://doi.org/10.3790/rth.43.2.159 DO - 10.3790/rth.43.2.159 ID - Braun2012 ER - TY - BOOK PY - 2010 DA - 2010// TI - The sage handbook of governance PB - Sage CY - Berkeley ID - ref51 ER - TY - BOOK AU - Rihani, S. PY - 2002 DA - 2002// TI - Complex systems theory and development practice. Understanding non-linear realities PB - Zed Books CY - London ID - Rihani2002 ER - TY - BOOK AU - Babbie, E. PY - 2011 DA - 2011// TI - The basics of social research PB - Wadsworth Cengage Learning CY - Belmont ID - Babbie2011 ER - TY - BOOK AU - Luhmann, N. PY - 1997 DA - 1997// TI - Theory of society PB - Stanford University Press CY - Stanford ID - Luhmann1997 ER - TY - BOOK AU - Teubert, W. AU - Cermakova, A. PY - 2007 DA - 2007// TI - Corpus linguistics: a short introduction PB - Continuum CY - London ID - Teubert2007 ER - TY - JOUR AU - Aaker, D. AU - Aaker, J. L. PY - 2016 DA - 2016// TI - What are your signature stories? JO - Calif Manag Rev VL - 58 UR - https://doi.org/10.1525/cmr.2016.58.3.49 DO - 10.1525/cmr.2016.58.3.49 ID - Aaker2016 ER - TY - JOUR AU - Fitzgerald, F. AU - Ferlie, E. AU - Hawkins, C. PY - 2002 DA - 2002// TI - Interlocking interactions, the diffusions of innovations in healthcare JO - Hum Relat VL - 55 UR - https://doi.org/10.1177/001872602128782213 DO - 10.1177/001872602128782213 ID - Fitzgerald2002 ER - TY - BOOK AU - Glenn, R. AU - Greenhalgh, T. AU - MacFarlane, F. AU - Peacock, R. PY - 2009 DA - 2009// TI - Organizational factors influencing technology adoption and assimilation in the NHS: a systematic literature review, report for the National Institute for Health Research Service Delivery and Organisation programme ID - Glenn2009 ER - TY - JOUR AU - Charles, C. AU - Gafni, A. AU - Whelan, T. PY - 1997 DA - 1997// TI - Shared decision making in the medical encounter: what does it mean? (or it takes at least two to tango) JO - Soc Sci Med VL - 44 UR - https://doi.org/10.1016/S0277-9536(96)00221-3 DO - 10.1016/S0277-9536(96)00221-3 ID - Charles1997 ER - TY - JOUR AU - Godolphin, W. PY - 2009 DA - 2009// TI - Shared decision making JO - Healthc Q VL - 12 UR - https://doi.org/10.12927/hcq.2009.20947 DO - 10.12927/hcq.2009.20947 ID - Godolphin2009 ER - TY - JOUR AU - Bloodworth, M. AU - Bloodworth, N. AU - Ely, W. E. PY - 2015 DA - 2015// TI - A template for non-religious-based discussion against euthanasia JO - Linacre Q VL - 82 UR - https://doi.org/10.1179/2050854914Y.0000000036 DO - 10.1179/2050854914Y.0000000036 ID - Bloodworth2015 ER - TY - JOUR AU - Quill, T. E. AU - Back, A. L. AU - Back, S. D. PY - 2016 DA - 2016// TI - Responding to patients requesting physician-assisted death JO - JAMA Viewpoint VL - 315 UR - https://doi.org/10.1001/jama.2015.16210 DO - 10.1001/jama.2015.16210 ID - Quill2016 ER - TY - JOUR AU - Bluhm, C. AU - Deissler, D. AU - Scharloth, J. AU - Stukenbrock, A. PY - 2000 DA - 2000// TI - Linguistische Diskursanalyse: Überblick, Probleme, Perspektiven JO - Sprache und Literatur in Wissenschaft und Unterricht 31, H VL - 86 ID - Bluhm2000 ER - TY - BOOK AU - Jorgensen, M. AU - Phillips, L. J. PY - 2002 DA - 2002// TI - Discourse analysis as theory and method PB - SAGE Publications Inc. CY - Thousand Oaks UR - https://doi.org/10.4135/9781849208871 DO - 10.4135/9781849208871 ID - Jorgensen2002 ER - TY - BOOK AU - Luhmann, N. PY - 1995 DA - 1995// TI - Social systems PB - Stanford University Press CY - Stanford ID - Luhmann1995 ER - TY - BOOK AU - McAdams, D. PY - 2014 DA - 2014// TI - Game-changer: game theory and the art of transforming strategic situations PB - Company CY - New York ID - McAdams2014 ER -