Table 8 Results
From: The effect of externalities on adoption of social customer relationship management (SCRM)
Model | Unstandardized coefficients | Standardized coefficients | t | Sig. | |
|---|---|---|---|---|---|
B | Std. error | Beta | |||
Model 1 (construct) | |||||
 (Constant) | 1.094 | .350 |  | 3.127 | .002 |
 NTE | .820 | .078 | .584 | 10.464 | .000 |
Model 2 (dimension) | |||||
 (Constant) | .946 | .371 |  | 2.546 | .012 |
 DNE | .146 | .045 | .246 | 3.266 | .001 |
 INE | .551 | .106 | .390 | 5.175 | .000 |
Model 1: R = .584; R square = .341; adjusted R square = .337; std. error = 1.7701; F value = 109.490; p = .000 | |||||
Model 2: R = .585; R square = .342; adjusted R square = .336; std. error = 1.7763; F value = 54.581; p = .000 | |||||