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Table 7 Fit indices

From: The effect of externalities on adoption of social customer relationship management (SCRM)

Fit statistic

Value

Description

Likelihood ratio

 chi2_ms( 0) p >

chi2 chi2_bs( 2) p

> chi2

0.000

91.157

0.000

Model vs. saturated baseline vs. saturated

Population error

 RMSEA

 90% CI

  Lower bound

  Upper bound

   p close

0.000

0.000

0.000

1.000

Root-mean-square error of approximation

Probability RMSEA ≤ 0.05

Baseline comparison

CFI

1.000

Comparative fit index

TLI

1.000

Tucker-Lewis index