Table 3 Correlations
From: The effect of externalities on adoption of social customer relationship management (SCRM)
Item | DNE1 | DNE2 | INE1 | INE2 | INE3 | INE4 | SCRMA |
|---|---|---|---|---|---|---|---|
DNE1 | 1 | Â | Â | Â | Â | Â | Â |
DNE2 | .664** | 1 | Â | Â | Â | Â | Â |
INE1 | .558** | .628** | 1 | Â | Â | Â | Â |
INE2 | .520** | .611** | .875** | 1 | Â | Â | Â |
INE3 | .393** | .371** | .434** | .429** | 1 | Â | Â |
INE4 | .513** | .537** | .704** | .694** | .534** | 1 | Â |
SCRMA | .438** | .488** | .528** | .459** | .409** | .473** | 1 |