Table 6 MLR analysis results
From: Customer satisfaction of Vietnam Airline domestic service quality
Model | Unstandardized coefficients | Standardized coefficients | t | Sig. | Multicollinearity | ||
|---|---|---|---|---|---|---|---|
B | Standard error | β | Tolerance | VIF | |||
Constant | .241 | .197 | Â | 1.223. | .817 | Â | Â |
BDB | .794 | .045 | .536 | 17.642 | .000 | .569 | 1.758 |
INF | .541 | .050 | .329 | 10.826 | .000 | .579 | 1.727 |
RES | .275 | .051 | .164 | 5.384 | .000 | .591 | 1.693 |
FLI | .133 | .038 | .106 | 3.496 | .001 | .811 | 1.234 |
CHE | .483 | .035 | .419 | 13.791 | .000 | .835 | 1.198 |
AIR | .218 | .042 | .158 | 5.185 | .000 | .721 | 1.388 |