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Table 3 HKQAA quality startup recognition scheme—registration handbook appendix A

From: Implementing the Quality Startup Management System model in Hong Kong: a case study

Three focus area

Checklist topic

General

1. Establishing measurable performance objectives

2. Reviewing the achievements of performance objectives

3. Corrective and preventive action plan if deviated

4. Contingency plan to resume its operation

Quality Control

5. Identification of customer requirements for product/sendee

6. Review and confirm requirements

7. Control processes for production, delivery and after sales sendees

8. Review compliance to established control processes

9. Resources—Identify staff competence requirement

10. Resources—Ensure staff who fulfill competence requirement

11. Resource—Identify material, equipment, machine and infrastructure needs

12. Resources—Confirm/verify those specifications

13. Resources—Monitoringthose fit for use (e.g. PM. Calibration)

14. Design—Development plan for product/sendee

15. Design—Specifications from customer requirement

16. Design—Review its design and development progress

17. Design—Verify the final designs of product/sendees

Financial Control

18. Budget plan for its operations

19. Monitor the actual cost against the budget

20. Mitigation measures if undesirable trends

21. Procurement procedure

Information Security Control

22. Contractual agreements and responsibility definition

23. Classify information assets and implement access control

24. Information backup

25. Information Disposal