Table 3 Failure points and waiting from register to return blueprinting on flow chart
From: A blueprinting approach to service innovation in private educational institutions
Failure points | Waiting | ||
|---|---|---|---|
F1 | Readmitted students can go directly the classroom (unregistered situation, unpaid tuition) | W1 | Waiting for an elevator |
 - missing on the list of expected students because of decided to register late | |||
F2 | Students with unpaid tuition and/or possible registration of the new or readmitted students | W2 | Waiting to record a photo |
F3 | Potential students can take a class in different class | W3 | Waiting to get fingerprinted |
F4 | Need a process rechecking after first class and a possible changed class | W4 | Waiting to find classroom |
 - possible errors in printing documents to students | |||
F5 | Cannot ride private school bus (missing on the list of new students) | W5 | Waiting for an elevator to return home |