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Table 9 Independent samples test

From: Assessing healthcare service quality: a comparative study of patient treatment types

  Levene's Test for Equality of Variances t-test for Equality of Means
F Sig. t df Sig. (2-tailed) Mean Difference Std. Error Difference 95% Confidence Interval of the Difference
Lower Upper
Empathy Equal variances assumed .964 .327 .459 493 .646 .03346 .07290 −.10975 .17668
Equal variances not assumed .458 489.102 .647 .03346 .07310 −.11016 .17708
Tangibles Equal variances assumed .196 .658 .278 493 .781 .01608 .05780 −.09746 .12962
Equal variances not assumed .276 487.236 .782 .01608 .05821 −.09829 .13045
Safety Equal variances assumed .009 .926 −.504 493 .614 −.03528 .06996 −.17271 .10216
Equal variances not assumed −.504 489.718 .614 −.03528 .06994 −.17268 .10212
Efficiency Equal variances assumed .666 .415 .130 493 .897 .00816 .06276 −.11514 .13145
Equal variances not assumed .130 489.529 .897 .00816 .06275 −.11512 .13143
Improvements of care services Equal variances assumed .084 .772 .547 493 .585 .02931 .05363 −.07605 .13467
Equal variances not assumed .545 487.498 .586 .02931 .05379 −.07637 .13499