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Table 9 Independent samples test

From: Assessing healthcare service quality: a comparative study of patient treatment types

 

Levene's Test for Equality of Variances

t-test for Equality of Means

F

Sig.

t

df

Sig. (2-tailed)

Mean Difference

Std. Error Difference

95% Confidence Interval of the Difference

Lower

Upper

Empathy

Equal variances assumed

.964

.327

.459

493

.646

.03346

.07290

−.10975

.17668

Equal variances not assumed

.458

489.102

.647

.03346

.07310

−.11016

.17708

Tangibles

Equal variances assumed

.196

.658

.278

493

.781

.01608

.05780

−.09746

.12962

Equal variances not assumed

.276

487.236

.782

.01608

.05821

−.09829

.13045

Safety

Equal variances assumed

.009

.926

−.504

493

.614

−.03528

.06996

−.17271

.10216

Equal variances not assumed

−.504

489.718

.614

−.03528

.06994

−.17268

.10212

Efficiency

Equal variances assumed

.666

.415

.130

493

.897

.00816

.06276

−.11514

.13145

Equal variances not assumed

.130

489.529

.897

.00816

.06275

−.11512

.13143

Improvements of care services

Equal variances assumed

.084

.772

.547

493

.585

.02931

.05363

−.07605

.13467

Equal variances not assumed

.545

487.498

.586

.02931

.05379

−.07637

.13499