Table 8 Group statistics
From: Assessing healthcare service quality: a comparative study of patient treatment types
Groups | N | Mean | Std. Deviation | Std. Error Mean | |
|---|---|---|---|---|---|
Empathy | Patients | 263 | 3.5776 | .81686 | .04890 |
Publics | 232 | 3.5441 | .86089 | .05434 | |
Tangibles | Patients | 263 | 3.8416 | .62004 | .03712 |
publics | 232 | 3.8255 | .71037 | .04484 | |
Safety | Patients | 263 | 3.5484 | .80627 | .04827 |
Publics | 232 | 3.5837 | .80186 | .05061 | |
Efficiency | Patients | 263 | 3.5251 | .72270 | .04327 |
Publics | 232 | 3.5169 | .72004 | .04545 | |
Improvement of care services | Patients | 263 | 3.7611 | .59980 | .03591 |
Publics | 232 | 3.7317 | .63454 | .04005 | |