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Table 1 Characteristics of respondents at K-hospital

From: Assessing healthcare service quality: a comparative study of patient treatment types

Items

Frequency (%)

Frequency (%)

  

Patients

General Public

Gender

Male

156 (42.7%)

Outpatient

138 (37.8%)

Male

78 (33.6%)

 

Female

209 (57.3%)

Inpatient

125 (34.2%)

Female

154 (66.4%)

   

ER

102 (27.9%)

  
 

Total

365 (100.0%)

232 (100.0)

Medical experiences within 3 months at this hospital

Yes

238 (65.2%)

Yes

0.0%

  

No

127 (34.8%)

No

232 (100.0%)

Occupation

Homemaker

61

16.7

53

22.8

 

Student

41

11.2

31

13.4

 

Office worker

38

10.4

29

12.5

 

Professional

32

8.8

22

9.5

 

Owner-operator

16

4.4

11

4.7

 

Public official

37

10.1

23

9.9

 

Business person

39

10.7

7

3.0

 

Military

3

0.8

0

0.0

 

Unemployed

79

21.6

27

11.6

 

Other

19

5.2

29

12.5

 

Total

365

100.0%

232

100.0%