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Table 1 Characteristics of respondents at K-hospital

From: Assessing healthcare service quality: a comparative study of patient treatment types

Items Frequency (%) Frequency (%)
   Patients General Public
Gender Male 156 (42.7%) Outpatient 138 (37.8%) Male 78 (33.6%)
  Female 209 (57.3%) Inpatient 125 (34.2%) Female 154 (66.4%)
    ER 102 (27.9%)   
  Total 365 (100.0%) 232 (100.0)
Medical experiences within 3 months at this hospital Yes 238 (65.2%) Yes 0.0%
   No 127 (34.8%) No 232 (100.0%)
Occupation Homemaker 61 16.7 53 22.8
  Student 41 11.2 31 13.4
  Office worker 38 10.4 29 12.5
  Professional 32 8.8 22 9.5
  Owner-operator 16 4.4 11 4.7
  Public official 37 10.1 23 9.9
  Business person 39 10.7 7 3.0
  Military 3 0.8 0 0.0
  Unemployed 79 21.6 27 11.6
  Other 19 5.2 29 12.5
  Total 365 100.0% 232 100.0%