Table 1 Descriptive statistics of the sample
From: Diffusion of innovation: customer relationship management adoption in supply chain organizations
Characteristics | Number of respondents | Percentage of respondents |
|---|---|---|
Type of industry | ||
Manufacturing (NAICS 31–33) | 60 | 34 % |
Construction (NAICS 23) | 35 | 19Â % |
Mining, quarrying, and oil and gas extraction (NAICS 21) | 32 | 18Â % |
Transportation and warehousing (48–49) | 28 | 16 % |
Utilities (NAICS 22) | 23 | 13Â % |
Total | 178 | 100Â % |
Number of employees | ||
Less than 500 | 25 | 14Â % |
Between 500 and 1000 | 98 | 55Â % |
More than 1000 | 55 | 31Â % |
Annual sales (in millions) | Â | Â |
Less than 100 | 23 | 13Â % |
>100–500 | 87 | 49 % |
Between 500 and 1 billion | 52 | 29Â % |
More than 1 billion | 16 | 9Â % |
Respondent’s job position | ||
CIO | 78 | 44Â % |
CTO | 59 | 33Â % |
IT director | 41 | 23Â % |
Avg. number of yrs. in position | 5.3Â years | |