Table 3 Positioning research issues pertaining to SSQI in the organization theory typology
| Â | Perspectives on action | |||
|---|---|---|---|---|
Level of analysis | Â | Purposive, intentional, Goal Directed, Rational | Externally Constrained and Controlled | Emergent, Almost-Random, Dependent on Process and Social Construction |
Individuals, Coalitions, or Subunits | SSQI & TQM (leadership, cross-functional collaboration, AND vs. OR) | SSQI & TQM (cross-functional collaboration, training) | SSQI readiness level (organizational culture) | |
| Â | SSQI readiness level (strategic intent) | SSQI readiness level (organizational culture) | Top management support (open communication) | |
| Â | Top management support (goals & expectations) | Top management support (job design, open communication, rewards) | Â | |
| Â | SSQI metrics (goal orientation, cross-functional collaboration) | SSQI metrics (cross-functional collaboration) | Â | |
| Â | Project selection (cost-benefit analysis) | Project management (team structure, role definitions, incentives, knowledge management) | Â | |
| Â | Project management (DMAIC vs. PDCA/ PDSA) | Ongoing improvement (roles and responsibilities, incentives) | Â | |
| Â | Process design/redesign (goal orientation) | Â | Â | |
| Â | Ongoing improvement (organizational structure, focus) | Â | Â | |
Total Organization | SSQI & TQM (integration, technical zealotry) | SSQI & TQM (integration, cross-functional collaboration) | SSQI & TQM (integration, technical zealotry, cross-functional collaboration, training) | |
| Â | SSQI readiness level (strategic intent) | Top management support (reward structure) | SSQI Readiness Level (organizational culture) | |
| Â | Top management support (indirect effects) | Project selection (short term/long term trade-offs) | Top management support (organizational norms, rewards) | |
| Â | SSQI metrics (strategic fit) | Context dependence (moderating variable analysis) | SSQI metrics (evolution, cross-functional collaboration) | |
| Â | Project selection (short term/long term trade-offs) | Ongoing improvement (constraints) | Process design/redesign (administering radical changes) | |
| Â | Project management (team structure) | Increasing/diminishing returns (timing for incremental vs. radical process improvement) | Ongoing improvement (organizational norms) | |
| Â | Context dependence (moderating variable analysis) | Â | Â | |
| Â | Ongoing improvement (constraints, focus) | Â | Â | |
| Â | Increasing/ diminishing returns (timing for incremental vs. radical process improvement) | Â | Â | |