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  1. The regional innovation system (RIS) is a popular way of explaining a region’s development and competitiveness based on innovation activities and processes. In this paper, bibliometric techniques are used to a...

    Authors: Pedro López-Rubio, Norat Roig-Tierno and Alicia Mas-Tur

    Citation: International Journal of Quality Innovation 2020 6:4

    Content type: Empirical article

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  2. Benign prostatic hyperplasia (BPH) and chronic prostatitis / chronic pelvic pain syndrome (CP/CPPS) are common chronic diseases. None of the available treatments are effective in the management of these diseas...

    Authors: S. Allen

    Citation: International Journal of Quality Innovation 2020 6:2

    Content type: Theoretical article

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  3. China has been participating in the international standards activities since the reform and opening up period. China’s standards action has not only brought about significant changes in the way of internationa...

    Authors: Hao Zhang, Jiadong Jiang, Liwei Zheng and Xiangzhen Li

    Citation: International Journal of Quality Innovation 2019 5:9

    Content type: Empirical article

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  4. This study aims to suggest using the interpretation type of deployment of quality function deployment (QFD) as a methodology to understand the passengers’ needs when they situate in the train cars of urban rai...

    Authors: Catherine Y. P. Chan, Kwai-Sang Chin, Candace Chan and Kwok L. Tsui

    Citation: International Journal of Quality Innovation 2019 5:8

    Content type: Case study

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  5. This study explores how firms manage the entire life cycle of innovation projects based on the framework of harvesting and planting innovation. While harvesting innovation seeks new products in the expectation...

    Authors: Seung Hoon Jang, Sang M. Lee, Taewan Kim and Donghyun Choi

    Citation: International Journal of Quality Innovation 2019 5:7

    Content type: Case study

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  6. This research focuses on crowdfunding project features and its relation with the success of this project. The main purpose is to improve probability of success of crowdfunding projects. One can argue that “mor...

    Authors: Thomas Niemand, Sascha Kraus, Martin Angerer, Ferdinand Thies and Alicia Mas-Tur

    Citation: International Journal of Quality Innovation 2019 5:6

    Content type: Empirical article

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  7. This paper analyses the means by which major innovations in the operations management (OM) practice develop. It describes the process as having a life cycle pattern that starts with a big idea. The big idea conce...

    Authors: Attila Chikán and Linda G. Sprague

    Citation: International Journal of Quality Innovation 2019 5:5

    Content type: Empirical article

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  8. Marketing literature shows that the interaction between service encounters and customers is essential for the value creation process. However, little is known about how interaction contributes to customer valu...

    Authors: Pham Ngoc Thuy, Le Nguyen Hau and Nguyen Kim Ngoc Duyen

    Citation: International Journal of Quality Innovation 2019 5:2

    Content type: Empirical article

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  9. Sharing economy has become widespread globally as an innovative service business model. However, some of sharing economy’s socially irresponsible practices have led critics to challenge their legitimacy. Drawi...

    Authors: Jiyoung Hwang

    Citation: International Journal of Quality Innovation 2019 5:1

    Content type: Theoretical article

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  10. Proper protection of information systems is a major quality issue of organizational risk management. Risk management is a process whereby risk factors are identified and then virtually eliminated. Failure mode...

    Authors: Arben Asllani, Alireza Lari and Nasim Lari

    Citation: International Journal of Quality Innovation 2018 4:5

    Content type: Empirical article

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  11. The health care sector shows a disjunction between the well-understood necessity for change and the capacity to realize it. Conventional management strategies and traditional means of influencing professionals...

    Authors: Pieter J. Kievit, Jeanette Oomes, Marianne Schoorl and Piet Bartels

    Citation: International Journal of Quality Innovation 2018 4:3

    Content type: Theoretical article

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  12. Innovation is the lifeline for every organization. The primary purpose of innovation is to apply new ideas or technologies to create new or added value for the organization. This narrow goal is for small “i”. ...

    Authors: Sang M. Lee

    Citation: International Journal of Quality Innovation 2018 4:2

    Content type: Theoretical article

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  13. In late years, the concept of open innovation receives attention from industry and academic. This concept means that firms utilize resources outside for their R&D beyond their boundaries. Behind this backgroun...

    Authors: Takeshi Ishikawa and Hideo Suzuki

    Citation: International Journal of Quality Innovation 2018 4:1

    Content type: Empirical article

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  14. The rise of social media technology has led to new customer relationship management tools that engage customers more easily and directly (social customer relationship management, SCRM). However, the usefulness...

    Authors: Vicky Gu, Jonathan Davis, Ray Cao and John Vogt

    Citation: International Journal of Quality Innovation 2017 3:11

    Content type: Empirical article

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  15. The paper examines the relation between Vietnam Airline domestic service quality and customer satisfaction by gathering opinions from 402 passengers employing the Skytrax scale with some modification along wit...

    Authors: Giao Ha Nam Khanh

    Citation: International Journal of Quality Innovation 2017 3:10

    Content type: Empirical article

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  16. Foreign direct investment (FDI) enterprises are playing a key role in Vietnam’s economy. By the end of 2016, there are more than 21,398 FDI projects in force, with the total registered capital of nearly 293 bi...

    Authors: Ngo Phuc Hanh, Đao Van Hùng, Nguyen Thac Hoat and Dao Thi Thu Trang

    Citation: International Journal of Quality Innovation 2017 3:7

    Content type: Review

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  17. Today, fierce competition drives firms in their continual efforts to introduce products with a higher degree of novelty into the market. There is a growing need to understand important activities so as to achi...

    Authors: Hojin Lee, Sangyoon Cha and Heejun Park

    Citation: International Journal of Quality Innovation 2016 2:1

    Content type: Empirical article

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  18. The successful diffusion of innovations in rapidly changing supply chain technological environments is essential to support operations and supply chain management functions. In this paper we conceptualize and ...

    Authors: Vicky Ching Gu, Marc J Schniederjans and Qing Cao

    Citation: International Journal of Quality Innovation 2015 1:6

    Content type: Empirical article

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  19. Implementations of Six Sigma quality innovation (SSQI) have resulted in performance benefits for several leading firms. While SSQI has its roots in the foundations of Total Quality Management (TQM) and ISO 900...

    Authors: Ram Narasimhan and Anand Nair

    Citation: International Journal of Quality Innovation 2015 1:5

    Content type: Theoretical article

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  20. As contracting of public transport services increases in sophistication, there is a growing focus on an increasing number of key performance indicators that emphasis service quality. Although contracts won und...

    Authors: David A Hensher

    Citation: International Journal of Quality Innovation 2015 1:4

    Content type: Empirical

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    The Erratum to this article has been published in International Journal of Quality Innovation 2015 1:7

  21. In this inaugural issue of International Journal of Quality Innovation, the Editor-in-Chief reports the evolution of quality management and the need for innovative research for creating new quality values.

    Authors: Sang M Lee

    Citation: International Journal of Quality Innovation 2015 1:1

    Content type: Editorial

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